Tilden Operations
We provide a multi-faceted approach to opening hospitality concepts. Concept development, operations, finance, technology, and the critical path that connects them.
Opening a concept means your attention goes where it has to. The build, the menu, the team, the money in front of you. What gets missed is the space between. Design decisions never tested against service. Vendors committed before the budget caught up. Licensing and systems sitting with people whose real job is something else. We work as the layer that connects them, without the full-time hire.
HOW WE HELP
Concept Development
Finance & Budget
Translating a concept into something that runs. What the guest experience requires, what the staff experience has to be, and what has to be true operationally at volume.
Pre-opening budget, committed spend against plan, and the cost decisions that get made faster than anyone tracks them. Visibility before the variance shows up.
Operational Layout
Staffing & Structure
Reading construction and design drawings through an operating lens. Kitchens, prep, storage, loading, service corridors, guest and staff flow. Problems found while they are still lines on a page.
Organizational structure and hiring timelines sequenced against the opening date. Your decisions, our calendar.
Systems & Operations
Critical Path
SOPs, operating documentation, procurement and vendor systems, and the technology behind them. Built to be handed to your team, not run by us.
The schedule that connects every other workstream. Decisions surfaced while they can still be made, problems escalated early enough to matter.
Get In Touch
Every project starts with a conversation about where things actually stand. If you have an opening coming, we should talk.